All lawyers in private practice must recognize the possibility of opening a summons and seeing their names listed as defendants. Many private practitioners are more concerned about malpractice than professional discipline. The Preface to the Restatement of Law Governing Lawyers captures the regulatory role of malpractice in stating that “the remedy of malpractice liability and the remedy of disqualification are practically of greater importance in most law practice than the risk of disciplinary proceedings.”
Despite the important role that malpractice plays in influencing lawyer conduct, only a small number of empirical scholars have studied legal malpractice claims. That is one reason why we should welcome the recent book by Herbert M. Kritzer and Neil Vidmar, When Lawyers Screw Up: Improving Access to Justice for Legal Malpractice Victims. As suggested by the book title, the book persuasively makes the case for change because a large percentage of victims are deprived of a meaningful remedy in pursuing legal malpractice claims.
In the introduction, Professors Kritzer and Vidmar note that the book’s purpose is to provide a portrait of legal malpractice claims. Unlike other studies conducted by bar groups and insurers, the book goes beyond providing statistical tabulations related to types of claims. The authors use different empirical methods and data sets to systematically analyze what gives rise to claims, how claims are handled, and the nature of claims. They also provide background information on the legal bases of claims and professional liability insurance. Their discussion provides context for lawyers, as well as lay people unfamiliar with the anatomy of a legal malpractice case, the role that malpractice insurers play, and the profile of the defense and plaintiffs’ bars.
Throughout the book, the authors use data and other information to demonstrate that lawyers’ professional liability is not a “unitary phenomena.” (P. 4.) Rather, they assert that there are two distinct worlds: “one involving claims in the context of legal services for individuals and family businesses and one for claims arising from work on behalf of large corporate entities.” (P. 4.) This analytical framework builds on the “two hemispheres” construct used by John P. Heinz and Edward Laumann in their Chicago Lawyers study to describe the two segments of legal practitioners. One hemisphere serves primarily the corporate sector and the other primarily serves the personal services sector. Understanding the differences in the two hemispheres helps explain the different outcomes related to whether and how a malpractice claim will be brought and handled.
Most notably, the distinct differences in the two hemispheres are apparent when considering the likelihood that an injured person will be able to pursue a legal malpractice claim. Injured clients from the corporate sector are probably represented by lawyers who carry malpractice insurance (P. 5.) By contrast, lawyers serving the personal services sector are more likely to be uninsured. This lack of insurance will affect the ability of an injured person to retain counsel willing to handle a legal malpractice case on a contingency fee basis.
Although lawyers who take claims on a contingency fee basis routinely screen claims carefully, such screening is particularly important for legal malpractice cases because of the cost of pursuing professional liability cases and the risk that defendant-lawyers do not carry professional liability insurance. Relying on qualitative and quantitative data, Professors Kritzer and Vidmar discuss how the size of the claim and the insurance status of the tortfeasor-lawyer affect whether a client will be able to find counsel willing to handle the malpractice matter. Specifically, in interviews with attorneys who handle plaintiffs’ work, the authors learned that the amount of the potential damages was an important criterion in plaintiffs’ lawyers deciding to accept representation on a contingent-fee basis. Most attorneys reported requiring a threshold amount ranging from a low of $100,000 to a high of $5 million. (P. 147.) That means that many victims will likely not be able to retain experienced counsel unless the amount of damages is large enough to convince a plaintiffs’ lawyer that it is feasible to agree to a contingency fee.
Assuming that the amount of damages would support a knowledgeable plaintiffs’ attorney handling a matter on a contingency fee basis, a second hurdle in retaining a lawyer relates to insurance and the prospect of recovery. Because states, other than Oregon and Idaho, do not require that lawyers carry a minimum level of professional liability insurance, there is a significant risk that the tortfeasor will be uninsured. Although no national numbers are available, state-level information reveals that a significant percentage of lawyers practice without insurance. The percentage ranges from 6% in South Dakota (a state requiring that lawyers directly disclose to clients that the lawyer is uninsured) to 36% in Texas. (P. 41.) The likelihood of being represented by an uninsured lawyer is considerably higher for consumers who hire solo attorneys because uninsured lawyers are predominately in solo practice. For example, a state bar survey in Texas revealed that 63% of solo lawyers are uninsured. This suggests that those clients in the personal services sector who are infrequent users of legal services may be the most vulnerable to being exposed to uninsured lawyers. Although the harm to these clients may not be quantifiable, the qualitative data from Professors Kritzer and Vidmar support the conclusion that these malpractice victims will likely not be able to retain counsel if the wrongdoer is uninsured. This points to the access to justice problem. As stated in Professor Leslie Levin’s book review of When Lawyers Screw Up, “If individuals cannot obtain competent legal representation to pursue their [malpractice] claims, they cannot effectively access the courts. If lawyers are not required to pay for harm they cause clients, justice is also denied.”
To address the access to justice problem, Professors Kritzer and Vidmar identify a number of changes that would help malpractice victims obtain meaningful redress. The first option they suggest is that more U.S. jurisdictions ought to join the vast majority of common law countries that require lawyers to carry a minimum level of liability insurance. For decades, Oregon was the only U.S. jurisdiction to require that lawyers participate in a mandatory insurance scheme. The legal landscape began to change in 2017 when the Idaho Supreme Court adopted a rule requiring that lawyers in private practice carry professional liability insurance coverage with limits of liability of $100,000 per occurrence and $300,000 for annual aggregate of claims. In addition to the move in Idaho, bar groups in other states began studying the issue of mandatory malpractice insurance. In 2019 bar-appointed bodies in California and Washington issued reports making recommendations related to mandatory insurance. Importantly, both reports referred to Professors Kritzer and Vidmar’s work related to how the failure of lawyers to carry insurance affects victims’ ability to hold lawyers accountable.
The reports’ references to the Kritzer and Vidmar findings point to the important role that empirical work can play in informing the debate and decisions related to lawyer regulation, access to justice, and public protection. Moving forward, their work may inspire other researchers to tackle other empirical projects to bridge the disjunction between the legal academy and the legal profession. As Judge Harry T. Edwards urged over two decades ago, “law schools should be producing scholarship that judges, legislatures, and practitioners can use.” When Lawyers Screw Up is precisely the type of “useful” scholarship because it helps us better understand how lawyers err and how, as a profession, we can better provide access to justice to those who lawyers harm.
Over the past fifty years, the study of the legal profession has become a robust and exciting field, featuring rich doctrinal, empirical and theoretical inquiries as well as interdisciplinary insights. The growing body of scholarship includes globe-spanning comparative studies, ranging from the past and present of somewhat similar common law systems (several recent jots have covered fascinating regulatory trends and de-regulation developments in the UK), to more distinct legal professions.
Samuel Levine’s two-volume book, Jewish Law and American Law—A Comparative Study, makes an important contribution to comparative law studies of criminal and constitutional law (volume 1), and analyses of law and narrative, legal history and law and public policy (volume 2). Lawyers, law students, and scholars of the legal profession are likely to be particularly interested in Section Five of volume 1, consisting of five chapters comparing the Jewish and U.S. legal systems. In a concise and enlightening fashion, Professor Levine explores numerous legal profession topics, offering contextual insights and raising ideas for future analysis.
In Chapter 12, Levine examines the practice of law as a religious calling. In a day and age in which many critics, from within and outside of the profession, lament the demise of the practice of law as a calling and its transition into a client-centered business, the author’s analysis of life as a religious calling, work as a religious calling, and the practice of law as a religious calling is timely. Following in the great tradition of Max Weber, Thomas Shaffer, and more recently, Rob Vischer, Levine reflects on the ways in which religious faith and values may guide a contemporary law practice as a calling. Religious and secular readers alike will find stimulating the author’s examination of specific ways in which religious insights may inform practical legal decisions, such as choosing clients and selecting objectives to advocate for, representation of low income clients, vindicating civil rights, and the meaning of serving justice. For example, Levine writes:
[I]n the area of criminal law, the prosecutor may find that the obligation to serve justice is consistent with concepts in Jewish Law and tradition emphasizing the importance of the human role in bringing justice to God’s world. At the same time, however, the criminal defense attorney may embrace the role of counseling, comforting, and guiding those who are in many ways often among the most vulnerable in society, consistent with religious imperatives to assist the needy and the downtrodden.
Chapter 13, titled A Look at American Legal Practice through a Perspective of Jewish Law, Ethics and Tradition, is a must-read for both theorists and practitioners. The former will enjoy revisiting, from a comparative law perspective, one of the fundamental debates underlying the quest for a theory of law practice—whether lawyers should follow a unique role-morality (which is to say, follow a morality and rules of conduct specific to the roles they occupy as lawyers) or whether, instead, lawyers ought to default to common morality. To the extent that Bill Simon’s classic “Standard Conception” of lawyers’ hired-gun role-morality accurately describes contemporary law practice and Steve Pepper’s amoral autonomy-enhancing theory and Brad Wendel’s fidelity to the law account justify lawyers’ adherence to role-morality, it is intriguing to learn from Levine about Jewish law’s rejection of role-morality and its adoption of religious common morality as a foundation for law practice. The latter, often troubled by the proliferation of lawyers’ jokes and their being held in low esteem by society, may learn from the negative attitudes faced historically by Jewish lawyers, the reasons for them, and how to come to terms with—and even improve—their relationship with the public.
Chapter 14, Taking Ethics Codes Seriously, develops a compelling, comparative-critical perspective from which to assess the clear trend in U.S. lawyers’ ethics codes—from the ABA Canon, to the Model Code, and now the Model Rules—of moving away from broad, open-ended aspirational standards to mandatory rules of conduct. In short, Levine joins other critics who argue that the “legalization” of the rules governing the legal profession results in legal “ethics” rules devoid of ethics and calls for the interpreting these rules consistent with broad ethical principles grounded in the Torah or the U.S. Constitution. Chapter 15, in turn, delves into the particular example of prosecutors’ obligation to “seek justice.” Levine criticizes the modern narrow, rule-oriented construction of the duty, pursuant to which decisions such as whether to prosecute, disclosure of exculpatory evidence and the cross-examination of truthful witnesses can and should be made exclusively with reference to specific rules of conduct and controlling case law. Demonstrating his call for a construction of prosecutors’ duty to seek justice as a broad interpretive theory, above and beyond specific rules, Levine shows how broad provisions and principles “provide methodological guidelines for determining the mode of legal analysis appropriate for resolution of…difficult ethical issues,” adding that “[t]he conceptual framework for choosing among conflicting harms in Jewish law may offer a normative analogue for considerations of similar issues, representing some of the most difficult ethical challenges facing the American prosecutor, in the effort to carry out the obligation to seek justice.”
Consider the following example. Should the “mother of the criminal defendant, who has undeniably—and unsuccessfully—committed perjury in an attempt to serve as an alibi witness on behalf of her son” be prosecuted? Levine dismisses as dissatisfactory a narrow approach that might explain a decision not to prosecute the mother on practical grounds, such as limited prosecutorial resources. Instead, he argues, “it may be helpful to evaluate the ethical alternatives available to the prosecutor on the basis of a normative analysis,” grounded in a commitment to justice.
The decision to pursue perjury charges against the defendant’s mother may satisfy the letter of the criminal statute, thus satisfying the prosecutor’s ethical obligation to prosecute and seek the conviction of those who have broken the law. Nonetheless, such a result may not…satisfy principles of [justice. A] decision not to file charges may seem appropriate in light of the apparent lack of substantial moral culpability on the part of the defendant’s mother….Thus, the prosecutor faces an ethical dilemma….At best, the prosecutor can choose to balance competing harms, opting for a method of ethical decision-making that achieves a relative sense of justice, under the circumstances.
Levine’s point, to be sure, is not to suggest that there is a “right” or “wrong” way to resolve particular difficult ethical questions. Rather, he cautions against prosecutors’ assertions of compliance with narrowly construed rules of conduct to deny the existence of difficult moral questions in the exercise of prosecutorial discretion. Instead of hiding difficult ethical questions behind bright-line rules, Levine calls for acknowledging the questions and using higher-level principles and considerations of justice to resolve them.
Section Five ends with a provocative call for adopting board ethical obligations to shape and guide lawyers’ practice, in addition to, and as a framework within which, to interpret particular rules of professional conduct. Some readers may disagree with Professor Levine’s religious sources of ethical content, yet nonetheless commend his commitment to tackling head-on the difficult challenges of construing and debating values, ethics, morality, and justice in a pluralistic society.
Jewish Law and American Law—A Comparative Study eloquently demonstrates the profound value of comparative law, showing how the U.S. legal profession may learn from other legal professions and ways of practicing law.
Why do people go to law school? For a while there, it began to seem like it was all about the money. Large law firm competition for associates in the late 1990s and 2000s—with firms offering six-figure starting salaries and extravagant signing bonuses—helped fuel a ten-year surge in law school enrollment, peaking in 2010-11. The recession changed all that, plunging associate hiring into a free fall and focusing sustained, critical attention on law school marketing, the student loan industry, and the negative return-on-investment for many law graduates. Between 2010-11 and 2017-18, law school enrollment fell 25 percent, to its lowest point in forty years. Several law schools failed and numerous others have been exposed for gaming the U.S. News rankings—or outright cheating—in efforts to pad their profiles in a hyper-competitive market. (Sound familiar, celebrity parents?)
But “law school is cool again,” according to the most recent numbers. Applications in 2018-19 were up nearly 11 percent. And while associate hiring also is up, at least part of the increase in law school applications appears to be a political response to recent assaults on civil rights, lawyer independence, and the rule of law—the so-called “Trump Bump.” This makes it a good time for soul-searching by law schools as well as potential applicants, with an eye toward professional commitments as well as economic returns. Christopher J. Ryan’s forthcoming study of law school choice provides an important and timely starting point.
Ryan asks: what information do students consider when making decisions to enroll in law school? And how do they choose among schools? To answer those questions, Ryan conducted a 2017 online survey of students at four law schools, one from each tier in the U.S. News & World Report rankings: a first-tier private law school; a second-tier public flagship law school; a third-tier public law school; and a fourth-tier private law school. Responding students were offered a chance to win a $50 Amazon gift card and response rates ranged from 34 to 45 percent. (P. 7.) The analysis focuses on the salience of economic factors, such as cost sensitivity and opportunity cost, in students’ law school choices. Ryan writes, “[t]hat many students still choose to pursue legal education despite economic disincentives to do so raises important questions about these students’ motivations.” (P. 2.)
Ryan finds that “the market for law students…[is] heterogenous” and “driven by many other factors” in addition to cost. (P. 34.) Location, for instance, was a salient factor for students at all but the top-tier private law school, with 65 to 77 percent of students choosing schools within 250 miles of where they lived (compared to 17 percent of students at the top-tier private school). (P. 14, Table 2.) Job placement, not surprisingly, was important to students at all four law schools, with local career opportunities especially important to students at the two public schools. (P. 20, Table 4.) Law school reputation, while of “supreme importance” to students at the top-tier private school, was a secondary (or non) factor for students at the other three schools. Financial aid was the primary factor only at the state flagship law school. (P. 19.) These results suggest that different students go to law school for different reasons and that there are “a multiplicity of legal education sub-markets within the broader legal education market.” (P. 15.)
Ryan finds that law school websites play an important role in shaping applicants’ choices and were the most important source of information for students at the third- and fourth-tier schools. U.S. News rankings were the primary information source only for students at the top-tier private school. (P. 23, Table 6.) Ryan also finds evidence that students “come to terms” with their law school choices over time, based on the options available and their cost. (P. 18.) At the time of the survey, more than 80 percent of students ranked their law school as their first choice, though for many students it had not been their first choice before applying to law school. (P. 16, Table 3.) Student price sensitivity also coincides closely with the cost of attendance at their own school. (P. 31.) These findings suggest that law school marketing and socialization play an active role in shaping student perceptions of the cost—and value—of legal education.
Ryan’s findings remind us that law school choices are not driven purely by economics or a single, national ranking. There are multiple markets for legal education, and law schools play an important role in shaping student choices and values. And though Ryan does not address students’ choice of law versus other careers, his study, coupled with the recent upsurge in law school applications, invites renewed attention to questions of vocation and law schools’ efforts to distinguish themselves in vocational (versus economic) terms. The “law school choice” literature before the recession focused on questions of political vocation, particularly the effects of elite school socialization on public interest goals. Scholars recently have begun to return to questions of political vocation in studies of “public interest drift” and the mission of conservative Christian law schools, and soon more law schools may begin to market themselves in political terms.
Meanwhile, U.S. News continues to expand its specialty rankings, enabling law schools to market themselves around specialized areas of practice and training, which likely will lead to increasing vocational differentiation among schools. Ryan’s research invites renewed attention by law schools, applicants, and researchers to the role of professional vocation and vocational fit in law school choice.
Anna Offit, Prosecuting in the Shadow of the Jury
, 133 Nw. U. L. Rev.
_ (forthcoming, 2019), available at SSRN
Scholars often speculate about how prosecutors exercise their vast discretion. Most of these critics make well-founded conclusions based on educated guesses about how prosecutors make the critical decisions that affect the fate of individual defendants and more broadly shape the community and legal system as a whole. In Prosecuting in the Shadow of the Jury, Anna Offit conjures a rare bird—empirical evidence about how prosecutors make discretionary decisions. Her evidence shows that prosecutors frequently make decisions by invoking a hypothetical juror to test arguments and assess the fairness of their proposed actions.
Professor Offit bases her conclusions on 133 interviews with Assistant United States Attorneys over a five year period of time. Her work offers unique insight into the way prosecutors think and reason through their cases. She finds that prosecutors frequently consider the “jury appeal” of witnesses and evidence when they decide whether or not to charge an individual with a crime. By doing so, the prosecutor projects common sense sources of concern onto a hypothetical juror. For example, a slew of questions by confused grand jurors often lead Offit’s interviewees to consider difficulties in proving the case to an actual jury down the line. In assessing their police officer and cooperating witnesses’ credibility, the prosecutors frequently consider whether a juror would believe the witness. In doing so, they absolve themselves of the responsibility of criticizing their own witnesses by projecting their concerns on the imagined juror. Freeing themselves to be aggressive advocates and reasoned critics at the same time, this method ensures that prosecutors consider not only weaknesses in their cases, but also fairness and equity. They look at their cases not only through their own eyes but also through the eyes of a skeptical observer.
In addition, the prosecutors Offit interviewed discuss whether a potential juror would have sympathy for a defendant or the victim. Even at the investigatory stage, potential jurors shape prosecutors’ views about the strength of the developing evidence and the propriety of law enforcement techniques. This supposed reaction of jurors not only shapes the investigatory and charging decisions, but also enters into prosecutors’ plea bargaining discussions. Of course, we should be less sanguine about this method of decision making if the prosecutor projects racial or other cognitive biases onto the imagined juror. If the hypothetical juror expresses such pernicious views, the prosecutor could absolve herself of responsibility by suggesting that she is making a decision not because of her own bias but due to an objective reality—the jurors’ perspective. Prosecutors in Offit’s study do not seem to do this—the imagined jury serves as an ethical check—but it would be interesting to see if this, more corrosive side-effect plays a role in different prosecutors’ offices.
It is now common knowledge that the prevalence of jury trials is a thing of the past. Approximately 95% of state and federal criminal cases resolve in plea bargains. (P. 9.) Many historians and scholars of the criminal justice system have lamented that this important popular restraint on prosecutors’ conduct is nearly gone. Offit’s work suggests the ghost of the jury lives on, reminding prosecutors to be fair and just.
The significance of Offit’s work is not just in offering a corrective to the assumption that the lay influence on prosecutor decision-making has disappeared along with the criminal jury trial, it is also evidence that the duty to do justice remains a motivating ideal for prosecutors. Mercy may be an important purpose of the jury, a component that Professor Rachel Barkow has argued is increasingly banished from our criminal justice system, but as Offit demonstrates, mercy is not gone. It continues to play a role in prosecutors’ decision making. Even when no one is looking over their shoulders, prosecutors imagine that they are. They outsource their conscience to an imagined public to remind them of their duties to be fair and even-handed.
Offit explains that the hypothetical juror serves three purposes. First, on a practical level, this method of decision making helps prosecutors prepare for trial, serving as tool to assess the strengths and weaknesses of a case. Second, this trope enables prosecutors to engage in a more collaborative process, discussing their cases with others while projecting the more divisive or controversial perspective onto a fictional layperson. Finally, the imagined juror proves an “ethical resource” for prosecutors, a justification for a more measured, less aggressive approach to prosecution. The prosecutors’ job, the pursuit of justice, is vague. Some have argued that the dominant, and at times exclusive, consideration is pursuing convictions. But the make-believe jury lends the pursuit of justice an alternate meaning and value. Thus the aggressive prosecutorial bias that many scholars have posited is, or at least can be, modulated through this instinctive reference to future jurors.
Of course, as Offit acknowledges, these hypothetical juries may not be playing the same role as real ones and the lack of transparency in a system that resolves most cases by plea bargain continues to be a problem. Prosecutors themselves may be able to project some generic concerns onto imagined jurors. They may be able to correct their more aggressive urges by imagining a skeptical and merciful jury, but they cannot truly summon a democratically accountable public. Thus, the evolving moral compass of the public enters the system only indirectly and imperfectly now. Even though Offit’s interviews of federal prosecutors do not give cause for concern, in the hands of other prosecutors, this mechanism might reinforce rather than correct prosecutor bias by providing a kind of deniability, a way to distance and absolve themselves of responsibility for racial or ethnic bias. If Offit were to replicate her study in other offices, it would be interesting to see whether this sort of decision making plays a similar role and whether it ever seems to have a corrosive rather than salutary effect.
If jury trials were to disappear entirely, this productive discourse within prosecutors’ offices would likely cease. As a result, her work lends additional weight to calls to reinvigorate the jury. But Offit’s account contradicts the more extreme argument that ideals like the “duty to do justice”are empty promises that potentially do more harm than good. Rather than abandon these aspirations, we need to figure out how to give them more traction, and Professor Offit’s work offers a significant step in that direction.
In July 2018, the State Bar of California authorized the formation of a Task Force on Access Through Innovation of Legal Services. This Task Force has been asked to identify possible regulatory changes to enhance the delivery of, and access to, legal services. It will address three broad topics: 1) the definition of unauthorized practice of law; 2) lawyer marketing, advertising, partnership, and fee-splitting rules; and 3) non-lawyer ownership and investment. The first sentence of the Task Force Fact Sheet states that “Too many Californians needing legal services cannot afford an attorney or don’t have meaningful access.” The second sentence of the Fact Sheet cites a 2018 Legal Market Landscape Report that was commissioned by the State Bar of California and written by Professor Bill Henderson.
Professor Henderson’s 2018 Legal Market Landscape Report is a document that all lawyers should read. It is jam-packed with data, and it provides the grounding for California’s ongoing conversations regarding the proper scope of lawyer regulation. Moreover, much of the information in the Report is not California-specific and thus is of interest to anyone who is concerned about access to legal services and the proper scope of lawyer regulation.
One of the things that I like about Professor Henderson’s work is that I usually encounter sources and perspectives that I am not familiar with. This is true of Professor Henderson’s Legal Market Landscape Report, just as it has been true of other Henderson publications such as his recent article, Innovation Diffusion in the Legal Industry. The first section of the Report is entitled “Size and Composition of the U.S. Legal Market.” In addition to citing U.S. Census Bureau and U.S. Bureau of Labor Statistics data, which has become relatively common, this section includes an interesting discussion of “Lawyers Working in the Gig Economy” and the data sources that one might use to track these developments. There is increasing scholarly interest in the gig economy, and it is useful to have data sources that one can use as a proxy for tracking the increase in “gig lawyers.”
Section 1 of the Report also includes a review of alternative legal service providers. The Report asserts that “it is hard to overstate the tremendous economic and technological ferment of the legal ecosystem growing up within and around the traditional legal services market.” This section describes the services offered by some of these alternative legal services providers and provides links to legal tech maps produced by others. The Report’s descriptions and classifications are useful given the thousands of start-up companies that are active in the “legal services space” (see, e.g., here and here). Figure 4 in this section is a useful graphic entitled “Legal AI Landscape 2018” that has the logos of more than sixty AI companies arranged around an “X” axis that lists eleven different categories of services. Towards the end of this section, Professor Henderson observes that:
As momentum grows, more pressure will be placed on a regulatory framework premised on one-to-one legal services. This raises very difficult questions for regulators, as paradigm shifts are rare events that are difficult to recognize. Rather than amend an ethics framework built for a bygone era, the public interest may be better served by a new regulatory structure that includes traditional lawyering side by side with one-to-many legal services, products and solutions created by a wide range of professionals from multiple disciplines.
The second section of the Report focuses on “Individual versus Organizational Clients.” This section’s introductory paragraph states that there are two legal markets that need to be analyzed separately because they involve different economic drivers that are evolving in very different ways. The first subsection cites the conclusions from the classic 1975 and 1995 Chicago Lawyers studies, which found that lawyers tend to work in one of two “hemispheres,” serving either organizational clients, on the one hand, or individual clients, which Henderson here refers to as “PeopleLaw,” on the other hand. This section explains why Professor Henderson believes that the Chicago Lawyers hemisphere framework is a useful lens for understanding current changes within the legal profession. This section contains data about the economics of large organizational clients and the economics of PeopleLaw, as well as other interesting charts, tables, and information. For example, one figure shows that, between 2007 and 2012, there was a decrease in both the absolute dollar amount and the percentage of total dollars that were spent on legal services for individuals. During the same time period, there was an increase in both the absolute dollar amount and the percentage of total dollars that were spent on legal services for organizational clients. The Report observes that this data “suggests we are in the midst of an irreversible structural shift” and that “it is reasonable to ask whether the public interest would be better served by a regulatory structure that is sensitive to the challenges that exist within these two very different parts of parts of the market.”
The Report’s third section addresses “The Problem of Lagging Legal Productivity” and the impact of “cost disease” on legal education and legal practice and its impact on the courts and access to justice. (Relying on work done by economists, Henderson explains that “cost disease” occurs in situations in which prices tend to go up much faster than worker income due to the lack of productivity gains). He concludes that the legal sector has experienced all three symptoms of “cost disease,” including higher relative cost, shrinking demand, and substitution. The final segment of this section, which is entitled “courts and access to justice,” observes that “Courts are on the front line of the legal sector’s cost disease problem. Yet, as explained below, courts are also partially responsible for cost disease.” After providing examples of some of the ways in which courts increase the cost of legal services, the Report notes that some courts are starting to respond. The Report quotes Richard Susskind who asked, “Is court a service or a place?” and then cites several jurisdictions that have begun to offer or require online dispute resolution.
The final section of the 2018 Legal Market Landscape Report is entitled “Ethics Rules and Market Regulation.” As its name indicates, this section identifies the regulatory architecture that affects the delivery of legal services to individuals (“PeopleLaw”) and to organizational clients. Professor Henderson highlights the impact of these rules on the legal services market:
The key point of this section is that the ethics rules, particularly those pertaining to the prohibition on nonlawyer ownership (Rule 5.4) and the unauthorized practice of law (Rule 5.5), are the primary determinants of how the current legal market is structured. Without these rules, the market would look very different, as private businesses would be free to offer legal-oriented goods and services to both clients and lawyers….[P]rivate investors see ample opportunity in the current legal market. The best way to orient the Trustees to the issues at hand is to describe how the current ethics rules [such as Rules 5.4, 5.5, 7.2, and 7.3] are shaping the U.S. legal market….The ethics rules affect [the organization client sector and the PeopleLaw sector] in different ways.
The reason why this jot is entitled “Back to the Future (Again)” is so that the title can signal the fact that the Legal Market Landscape Report addresses issues similar to those that have been addressed in prior and current initiatives. The ABA Commission on the Future of Legal Services, the ABA Commission on Ethics 20/20, and the proposed but then withdrawn 2019 resolution on Guidelines for Online Document Providers previously addressed related issues. The Association of Professional Responsibility Lawyers “Future of Lawyering” Committee currently is studying issues similar to those that the California Task Force is examining. Moreover, these kinds of discussions are not limited to the United States. Similar issues have been discussed in the International Bar Association President’s Task Force on the Future of Legal Services, International Conference of Legal Regulators conferences (see, e.g.,here, here, and here), the Future of the Legal Profession and Legal Services Committee of the Council of Bars and Law Societies of Europe (CCBE), the 2017 Report on the Future of Law and Innovation in the Profession [the FLIP report] from the Law Society of New South Wales [Australia], Stephen Mayson’s “Independent Review of [UK] Legal Services Regulation, in the Compliance-Based Entity Regulation Task Force of the Law Society of Ontario [Canada], and in initiatives by Canadian regulators in Nova Scotia, British Columbia, and the Prairie Provinces.
These prior initiatives suggest that not everyone who reads Professor Henderson’s Report will agree with his conclusion that “the law should not be regulated to protect the 10 percent of consumers who can afford legal services while ignoring the 90 percent who lack the ability to pay. This is too big a gap to fill through a renewed commitment to pro bono. This is a structural problem rooted in lagging legal productivity that requires changes in how the market is regulated.” But regardless of whether you agree with the Report’s conclusions, it is important to be aware of the data and issues that frame the contemporary debate and discussion about legal services regulation. The 2018 Legal Market Landscape Report is an invaluable resource for those who are familiar with these initiatives and for those who are new to these debates.
Stephen Gillers, A Rule to Forbid Bias and Harassment in Law Practice: A Guide for State Courts Considering Model 8.4(g)
, 30 Geo. J. Legal Ethics
195 (2017), available at SSRN
A male lawyer is taking a deposition; a woman is defending. During the deposition, the man repeatedly makes sexist comments to opposing counsel, such as “I don’t have to talk to you, little lady” and “be quiet, little girl.” A lawyer represents the husband in a divorce action, and argues that the children are in danger because the wife had been seen around town in the presence of “a black male” or “the black guy.” At a deposition the lawyer representing the defendant said to his opposing counsel, a woman, “I don’t have a problem with you, babe,” and when the woman expressed surprise at the word babe, responded “at least I didn’t call you bimbo.”
Incidents such as these finally persuaded the ABA House of Delegates, after two decades of discussion and debate, to adopt a rule of professional conduct prohibiting bias, discrimination, and harassment in the practice of law. Model Rule 8.4(g) now provides that a lawyer is subject to discipline if he or she “engage[s] in conduct that the lawyer knows or reasonably should know is harassment or discrimination on the basis of race, sex, religion, national origin, ethnicity, disability, age, sexual orientation, gender identity, marital status or socioeconomic status in conduct related to the practice of law.” In a recent article in the Georgetown Journal of Legal Ethics, Stephen Gillers recounts the story of the controversy over proposed anti-bias rules at the ABA and state levels, and also provides a guide to applying the new rule.
Much of Gillers’s article is dedicated to a detailed legislative history of the rule, which will be quite helpful in applying Rule 8.4(g) to those cases that are sure to arise. For example, previous versions of the rule had been limited to conduct that is prejudicial to the administration of justice. The omission of that qualifying language now suggests that the coverage of the rule is not limited to conduct that takes places before a tribunal. (P. 214.) Drafting history therefore suggests a broad interpretation of the scope of the rule. Similarly, one might ask whether the language “harassment or discrimination” is limited to that conduct that would constitute actionable discrimination under civil rights statutes. Such a limitation would impose a significant restriction, as the Supreme Court has held that a hostile work environment claim under Title VII must be objectively hostile or abusive, that harassment must be severe or pervasive, and that isolated incidents or offhand remarks of a sexual nature will not give rise to liability. Comment  to the revised rule states that “[t]he substantive law of antidiscrimination and anti-harassment statutes may guide the application of paragraph (g)” (emphasis added). It may still be an open question whether a stray comment or a single incident not rising to the level of “severity” for Title VII purposes will suffice for discipline under Rule 8.4(g). The final version of the rule now also includes a mens rea requirement (“knows or reasonably should know”) to avoid the concern that a lawyer may be strictly liable for discipline for conduct that inadvertently manifests bias or prejudice. As Gillers notes, however, it’s hard to imagine a case in which a lawyer would intentionally act or speak in a way that manifests bias or prejudice without knowing it would have this effect. (Pp. 218-19.)
Some critics of the rule worry that it will be interpreted to prohibit words or conduct that subjectively offend hyper-sensitive people, or which take the unpopular side of a social or political controversy. In comments written for the Heritage Foundation, for instance, the late legal ethics scholar Ron Rotunda offers the hypothetical of a bar association meeting addressing excessive violence by law enforcement officers. One lawyer says “black lives matter,” to which another lawyer responds, “blue lives matter.” Rotunda argues that, while a grievance committee would be unlikely to actually impose discipline on the second lawyer, that possibility is not foreclosed by the text of Rule 8.4(g); moreover, even if discipline were unlikely, the rule will have a chilling effect on the expression of disfavored viewpoints. Concerns about chilling protected speech underlie the objections of state attorneys general in Tennessee and Texas, and the Montana legislature, urging their state courts not to adopt the new ABA anti-bias rule.
Gillers appreciates but ultimately rejects these arguments. One of the claims in his paper is the Rule 8.4(g) is a rule of professional conduct, not a speech code aimed at unpopular political views. (Pp. 222-23.) Many provisions of the Model Rules directly regulate lawyers’ speech: Lawyers may not reveal protected confidential information, make a frivolous argument, knowingly make a false statement of fact or law to a tribunal, allude to a matter not supported by admissible evidence, communicate ex parte with judges or jurors, or communicate with non-clients known to be represented by counsel in the matter. No one—and I mean no one—believes these rules raise serious First Amendment issues. So what would be the problem with a rule subjecting a lawyer to discipline for calling opposing counsel “little girl” in a deposition? Moreover, the rule provides that it “does not preclude legitimate advice or advocacy consistent with these Rules,” so if it were necessary to argue, for example, that a cake decorator had a protected religious-liberty right not to sell a wedding cake to a same-sex couple, the lawyer would not be subject to discipline under the rule for manifesting bias on the basis of sexual orientation.
There are a couple of issues with Rule 8.4(g) that seem difficult to me. Gillers addresses them, but perhaps has not fully answered critics of the rule. Interestingly, one critique comes from the political left, and the other from the right. From the left, one may wonder whether it would be possible for a lawyer to engage in what might be called remedially classification-sensitive client selection without violating the anti-discrimination provision of the rule. Gillers discusses the well-known (but anomalous) case in which a lawyer was sanctioned by a state anti-discrimination agency for limiting her matrimonial practice to women. (Pp. 227-29.) Comment  provides: “A lawyer does not violate paragraph (g) by limiting the scope or subject matter of the lawyer’s practice or by limiting the lawyer’s practice to members of underserved populations in accordance with these Rules.” But women as a group may not be underserved in divorce cases—the lawyer simply wanted to dedicate her professional energies to helping women, not men. Rule 8.4(g) may reach the same result as the state anti-discrimination agency in that case.
The critique from the right is couched in terms of religious freedom. Gillers cites a comment from the Conference of Catholic Bishops questioning whether a lawyer could, for religious reasons, refuse to prepare a prenuptial agreement for a same-sex couple. He concludes that the lawyer would be subject to discipline under Rule 8.4(g) for refusing to serve these clients. (Pp. 231-32.) An interesting question is whether a lawyer could refuse to prepare a prenuptial agreement without giving any reason. If that would be permissible, then it suggests that the religious-freedom argument has some bite. But a recent ABA ethics opinion suggests that it would be permissible for a lawyer to opt out of preparing prenuptial agreements altogether. The opinion addressed the issue of whether a judge would be subject to discipline under the anti-discrimination provisions of the Model Code of Judicial Conduct for refusing to perform same-sex marriages. The ethics committee concluded that if a judge has discretion in a jurisdiction not to perform marriages, then an across-the-board refusal to perform any marriages, including same-sex marriages, is permissible. A judge cannot pick and choose, however, without running afoul of the Code. By analogy, a lawyer could refuse to prepare all prenuptial agreements, but not those for same-sex couples. This application does appear to go beyond the pure regulation of conduct and touch on matters of conscience, as the critics of the rule fear.
Of more theoretical interest, Gillers gives short shrift to the argument that the lawyer-client relationship is a fiduciary one, requiring significant trust and the lawyer’s professional devotion. He gets close to advocating for a cab-rank rule, in which lawyers would be obligated to accept representation in any case in which they were competent and there was no conflict of interest: “[T]here is a supervening value in having a system of laws where no person can be denied representation by anyone licensed and competent to provide it, and who does provide it to others, because of the person’s membership in one of the protected groups.” (P. 233.) If this were the upshot of Rule 8.4(g), it would still be a rule of professional conduct and not a speech code, but one with sweeping impact on the American legal profession. Moving toward a cab-rank rule avoids the complication noted above, in which viewpoint-neutral refusals to serve particular clients or perform certain services are permissible, but a lawyer may not allocate her services in a way that discriminates on the basis of protected classifications. In doing so, however, this conduct rule would to some extent under-value the affective qualities that are traditionally invoked by language like “zealous” advocacy and “wholehearted” devotion.
For legal ethics scholars, in-house lawyers are an irresistible and enduring subject of study. As lawyers who derive their living solely from one client and who are embedded in the culture and incentive structures internal to that client, in-house lawyers bring several “classic” legal ethics concerns into sharp focus: What does lawyer independence require? How should lawyers balance client and public interests? When should a lawyer say “no” to a client? There is also, of course, the fact that in-house lawyers have been the subject of multiple front-page scandals in recent decades. Although the query “where were the lawyers?” was first used, as I understand it, in the 1980s in relation to outside counsel in the U.S. savings and loan scandal, the question is being increasingly trained on in-house lawyers, who have risen significantly in number and status.
With In-House Lawyers’ Ethics, Moorhead, Vaughan, and Godinho add their own deft, distinct, and deep contribution to the literature on in-house lawyers. At the centre of their book is ambitious new empirical research on the role of in-house lawyers, drawing on interviews with 67 in-house lawyers and compliance personnel and surveys of 400 in-house lawyers. To be sure, thoughtful empirical research on in-house lawyers has been conducted by others before. However, Moorhead, Vaughan, and Godinho break fresh ground with their focus on legal risk management and their use of quantitative methods to explore concepts previously examined mostly in qualitative terms.
The topics covered are expansive, ranging from a discussion of the interviewees’ perception of how in-house counsel practice has changed over time, to how risk is conceptualized in the organizations in which in-house counsel work, to an assessment of the impact of professional codes of conduct on in-house lawyer behaviour. The sheer density of the book precludes a tidy review of everything it has to offer. The insight to page ratio is very high.
One aspect of the book worth highlighting is the work that In-House Lawyers’ Ethics does to add nuance to ideas that have long been percolating. For example, the conventional treatment of lawyer independence tends to approach this concept as static and binary—as a quality that a lawyer or a set of lawyers either has or lacks. The authors here, however, draw on their empirical findings to offer a much more dynamic conceptual understanding of independence in the context of in-house lawyering.
More particularly, throughout the book, the authors paint a picture of the “tournament of influence” in which in-house lawyers must engage to have a meaningful voice in their organizations. In-house counsel, the authors note, must adopt a “cultivated posture of helpfulness” in order to be heard and taken seriously. Stated differently, in-house counsel can be seen as having a “‘credit bank’ with their peers which gets topped up by being ‘helpful’ and which gets eroded when ‘difficult’ decisions or requests are made.” This latter point is brought to life in a quotation from one of the interviewees (condensed here due to space constrictions):
To put it rather broadly, you win people over by being sensible, by making money for the company, by making good calls, by negotiating well, by being a really good ally on commercial projects, by making things happen, by going away and saying, “Yes, that’s a horrible messy thing and I’ll sort it out for you.” And then, when you’re in the board and you’re doing the unpopular thing….And at that point, you are absolutely not going to win friends and influence people and they will say, “For God’s sake, why are you doing this? That’s horrible, that’s nasty, that’s beastly and I don’t want to know about it so just shut up.” And that’s the point at which you use all the brownie points you’ve got by doing all the other things that they liked, and eventually, if it all works out, they may say, “Actually, that was quite a good call, it’s a good thing you did that.” But they may not, they may just go, “Oh well, she’s a bit difficult sometimes, but on the whole, she’s quite useful to have around.”
The authors comment, in relation to this quote, that “the tournament of influence and pragmatism is reshaped here as a kind of quiet heroism.”
By drawing on quotes like these and other data collected, the authors present a picture of independence as a concept that “operates along a continuum and may be found to be weaker or stronger, in the same person, at different times and in different contexts” and which “relates to the positioning of the in-house lawyer in the organisation and the need to work for influence.”
This richer view of independence in the context of in-house lawyering is unlikely to shock either the lawyers who work as in-house counsel or scholars who study them. Nonetheless, the detail in which Moorhead, Vaughan, and Godinho lay out this picture and the evidence they marshal in support of it are very important contributions to the literature. Their work adds a valuable degree of evidence-based specification to describing the realities of in-house lawyering which might otherwise be bluntly or casually explained.
This specificity, in turn, gives the authors analytic leverage to interrogate important questions relating to the context in which in-house lawyers work. Issues like “how widely or narrowly legal advice is framed; what is done when the law is uncertain; [and] how proactively in-house lawyers respond to risk” are thoughtfully and empirically explored. This contextual focus also provides the basis for the authors’ exploration of promising avenues of intervention (like, for example, discouraging the narrow framing of legal tasks in a manner that “shuts out ethical considerations”).
A second noteworthy contribution is the authors’ use of quantitative methods to unpack role identities previously qualitatively ascribed to in-house counsel. To this end, the authors isolate five role orientations—commercial, ethical, independence, neutral advisor, and exploiting uncertainty—and examine not only the degree to which such orientations accord with how in-house lawyers conceive of their role but also how these orientations relate to lawyers’ inclination to act ethically.
To arrive at these five role orientations, the authors used a sophisticated methodology. For the purposes of this Jot, it is perhaps helpful to crudely summarize that the five role orientations were derived from survey data that involved participants’ responses to certain attitudinal statements about the in-house lawyer role and that “each of the orientations indicates a group of questions which [the] respondents tended to answer in similar ways.” So, for example, the commercial orientation identified related to statements such as “the commercial success of my organisation is important to me” and “it is important for a legal adviser to add value to the business.” The ethical orientation related to statements such as “my advice goes beyond legal considerations to assess whether something is the right thing ethically to do,” and “where the law is uncertain, I take a lead on what the right thing to do is.” And the exploiting uncertainty orientation related to statements such as “loopholes in the law should be identified that benefit the business” and “where the law is uncertain, I help the business benefit from that uncertainty”.
Having isolated these five role orientations, the authors then embark on “evaluat[ing] these orientations normatively and link[ing] them to other dimensions of in-house practice: professional orientations, team orientations, relationships with the organisation, and ethical pressure.” For example, the authors note an association between thinking of exploitation of uncertainty as part of the in-house role and a weaker ethical inclination (as measured using established tools for measuring ethicality which focus on moral attentiveness and moral disengagement).
In addition to studying the role orientations, the authors also engage in a quantitative analysis of the impact of the environment in which the in-house lawyer works and their ethical inclination. For example, a link was established between a stronger ethical inclination and stronger ethical infrastructure (as measured both through the presence of formal measures like ethics training and written guidance as well as the presence of informal conversations about conduct).
As was the case with the book’s presentation of a more nuanced concept of lawyer independence, a key part of the value of the quantitative work conducted lies in its specificity and rigour. In providing a detailed and evidence-based understanding of the links between things like in-house role orientation, ethical infrastructure, and general ethical inclination, the authors lay out a sophisticated picture of in-house lawyering as well as a solid foundation for further scholarly work and policy intervention. As they themselves note on the issue of impact:
Through this detailed, and mixed methods approach, we hope to offer fresh insights on the in-house lawyer. Whilst it provides evidence relevant to the traditional question of whether in-house lawyers really are ‘professionals’ or mere employees, we think the more important contribution is to inform debate on how to make in-house lawyers more ethical. Improvement, not judgement, is the ultimate aim here.
So much more could be said about the content of In-House Lawyers’ Ethics—it is a book full of detailed data and big ideas. The above summary simply highlights two areas of its contribution to the literature. For those with an interest in in-house lawyering, the entire book is well worth a read and, no doubt, readers will find other and additional aspects of the book to be engaging and informative.
Before ending this Jot, however, I would be remiss if I did not note that, for a book so deeply steeped in methods, data, and theory, there is vivid colour and sometimes even moments of playfulness delightfully sprinkled throughout. The skillful deployment of interviewee quotations and the use of memorable turns of phrases by the authors made the book a delight to read in addition to it being so informative.
In-House Lawyers’ Ethics: Buy it, read it, cite it!
Bruce Green and Rebecca Roiphe, Can the President Control the Department of Justice?
, ___ Ala. L. Rev.
___ (forthcoming), available at SSRN
One need look no further than Donald Trump’s tweets berating the Attorney General and Deputy Attorney General to view the pronounced tension between the oval office and the Department of Justice (“DOJ”). Not merely hypothetical or academic for this generation of scholars, the topic of executive power and its parameters has been thrust into the limelight. However, scholarly interest in executive power, usually stoked by fraught historical moments (Watergate, the Lewinsky affair, post-9/11 torture memos, and now the Russia investigations), rarely focuses on history itself. Much of the existing and growing body of work in the legal academy examines presidential power in constitutional and administrative terms. However, the question posed by this article, “Can the President Control the Department of Justice?” lives in a textualist’s wasteland bereft of guidance from these usual suspects. Neither the Constitution nor leg-reg provides an answer—instead, both are conspicuously silent.
Enter Green and Roiphe. Where others find a void, their article finds meaning in Congressional silence as it traces the power of professional institutional norms built incrementally over time. Starting with the originalist rationale for executive control over government lawyers, to the emergence of today’s federal bar and administrative state, Roiphe and Green craft a vivid picture of the modern legal profession generally, and prosecutors specifically. Drawing on historical sources ranging from public confirmation hearings and opinions to personal letters, this narrative reveals federal prosecutors to be a doggedly independent group, providing a check on partisan politics through professional commitments to rule of law and bureaucratic neutrality. As such, “prosecutors may not accept direction from the President but must make the ultimate decision about how to conduct individual investigations and prosecutions, even at risk of being fired for disobeying.” (P. 64.) In their telling, the modern prosecutor knows that politically motivated action is illegitimate, and therefore, in some cases, resignation is preferable to capitulation. Resignation leaves intact a culture of commitment to rule of law, bureaucratic neutrality, and independence.
The core assertion here is simple, but compelling: when Congress allocates power to lawyers, and particularly prosecutors, it does so expecting them to be bounded by historically established norms and standards of professional conduct. These standards are found in everything from DOJ internal policy documents, to the substance of Attorney general confirmation hearings, all of which extoll as an “essential qualification” of a prosecutor a commitment to independence and need to remain unbiased by political considerations. (P. 19). Thus, our system of governance relies on lawyers’ professional norms to separate legitimate policy from partisan interference. It is “professional independence [that] helps ensure that prosecutor will be able to exercise that discretion and seek a fair and just administration of criminal law in individual cases rather than sacrifice justice to further political ends.” (P. 5.) Green and Roiphe argue that imbedded in what the law leaves unsaid (and assumed), Congress has acquiesced to a diffuse balance of power within the executive between the President and the Attorney General, with the President expressing views and generalized policy and the Attorney General and subordinate attorneys retaining ultimate charging power (the authors reserve for further treatment the specific exercise of the presidential foreign affairs power).
Exhibiting the rare alchemy of being timely, methodologically refreshing, and substantively weighty, this article provides a vital piece in understanding executive power. Here, Roiphe and Green apply their ample expertise and knowledge to the present day’s arguably most pressing issue, making clear that a President does not generally have the right to interfere with individual cases before the DOJ. But this is undervaluing the contribution of the Article. Its broader point is more interesting and ominous: it is not the Constitution, but rather the professional norms of independent and non-partisan lawyering, that safeguard the state from executive overreach and corruption.
Diversity, Hierarchy, and Fit in Legal Careers: Insights from Fifteen Years of Qualitative Interviews is a new article by Bryant Garth and Joyce Sterling about the challenges for diverse lawyers (here meaning women and non-whites) in navigating career paths that lead to satisfaction and success. This is a popular topic. Garth and Sterling’s article stands out because it speaks both to the broad scale difficulties reflected in frustratingly slow progress on an organizational level, and to the particular contexts that frame the experiences, opportunities, and choices of individual lawyers hoping to find fulfillment in their careers.
The article begins with a rich discussion of various theoretical approaches that scholars have used to explain the failure in the profession — and particularly with regard to the ranks of positions of power and influence in the largest and most elite law firms — to reflect the increasing diversity of law school graduating classes. Garth and Sterling begin by explaining the “capital assets theory,” which grounds their work:
[W]e see the legal field as a semi-autonomous space of struggle according to certain rules of the game that can also be contested. Actors within the field adopt ‘strategies’ oriented toward success in the field. Strategies are not necessarily chosen instrumentally or self-consciously. Actors internalize the rules of the game, such that it seems natural, and they try to build up the capital that is valued in the field or find ways to get the capital that they possess to be valued within the field. (P. 127.)
Moreover, they explain, the capital assets that are valued in one setting aren’t necessarily the same as those valued in another setting, nor are the “forms of capital valued within the law and within the large law firm at the top of the hierarchy . . . static.” (P. 142.)
Rather, to understand the dynamics shaping the effort to transform large law firms into organizations that embrace and reflect diversity and inclusion, Garth and Sterling caution that we must consider the history of the legal profession in the United States and the role in that development of law firms serving corporate clients. Because corporate-focused firms are at the top of the status hierarchy, and further, because those who have led these firms historically have been white men with stay-at-home wives, the characteristics, strengths, habits and attitudes intrinsic to the white male leaders of elite law firms are reflected in their firms’ assessments of what matters, what instills confidence, what makes for success. For example, “[e]lite law degrees . . . are valued not because those who hold the degrees are necessarily better lawyers, but because lawyers and clients are persuaded that preferences should be given to those with elite degrees. . . . The experience of working in corporate law firms (even if only document review), we contend, is also valued mainly as a form of symbolic capital.” (P. 132.) As Garth and Sterling explain, “the qualities for success (including stay-at-home spouses) are measured within a set of racial and gendered categories by definition subordinate to the hierarchies embedded in the law and the law firm.” (P. 142.)
The authors compare and contrast the capital assets theory to other approaches that address — from organizational and individual frameworks — the underrepresentation of diverse lawyers in elite law firms, including, among others, implicit bias (P. 134) and critical race theory. (P. 140.) Their analysis reads as a conversation between them and the scholars who have advanced alternative theories. They highlight important and sometimes subtle differences between the various theories and, at the same time, identify points of convergence and overlap. Substantively, one recurring distinction they make is that the capital assets approach recognizes the fluidity of what is valued as a reflection of the hierarchy of the field; as that hierarchy shifts, so do the values inherent in what is considered essential for success. Status is not frozen.
At this point in reading, the Passover song, Dayenu, is playing in my head. Dayenu — meaning “it would have been enough” — because had Garth and Sterling presented only this insightful analysis of theoretical approaches, while simultaneously explaining the comparative benefits of the capital assets approach, their article would have done plenty. It would have offered both some consolation for the stuck feeling that the Big Law diversity and inclusion context engenders and it also would have provided some cause for hope that change may be forthcoming.
But the article goes further, offering a second dimension by applying the capital assets theory to qualitative data on lawyers’ careers, drawn from interviews conducted as part of the After The JD (AJD) project. Many have written about AJD, which was a longitudinal study that gathered survey and interview data about the career trajectories, satisfaction and demographic characteristics of a national sample of lawyers who passed the bar in the year 2000. To my mind, it’s one of the most important projects ever to study the American legal profession, and it continues to inform even after its funding disappeared. But most scholarship using ADJ draws on its quantitative data; the only qualitative AJD data derives from interviews – conducted primarily by Garth and Sterling over the life of the AJD – and it is these that are the centerpiece of Diversity, Hierarchy, and Fit. Staging rounds of interviews after each of the three survey administrations enabled them to gather intimate details from lawyers at different stages of their careers through 219 interviews (and counting). In this article, the interviews provide unique insight into how career decisions are made, and the ways in which career decisions reflect lawyers’ perceptions of their relationships to their firms.
They frame the interview data around the notion of “fit.” They explain: “Fit is a way for embedded histories and power relationships to make it more difficult for people who do not possess the cultural capital represented by golf . . . to succeed in particular settings . . . .” (P. 127.) The reference to golf relates to an image they include in the article, showing four men on a beautiful golf course, mountains in the background, posing with their golf clubs and wearing golf gear. Garth and Sterling note that the men in the photo are “diverse” — they include two who “are white, one of whom appears to be Asian, and another who appears to be black — dressed the same and posing on the golf course. It is a perfect illustration of the fact that, at the elite level, the ‘fit’ required of minorities entails much more than doing quality legal work. Golf is in part a symbol of what is required and a factor that comes into play in real careers.” (P. 125.)
Golf — playing golf, wanting to play golf, and understanding why golf matters — is a factor, both real and metaphorical, of what Garth and Sterling dub an “On-Broadway” career path, one that includes “the elite track of large law firms, . . . [and] the advantages that come from possession of the most highly valued credentials in the legal profession.” (P. 127.) Garth and Sterling explain that the On-Broadway career path favors white men with stay-at-home wives: “there are countless almost imperceptible ways that the capital value structure affects success directly—credentials and ability to work long hours, for example.” (P. 129.)
Next up are career tracks in the “regional theater” mode, which follow the general contours of On-Broadway and Big Law but in smaller firms, or in alternative positions to the partnership track, or both. (P. 127.) An example is a female lawyer who moved from an elite firm to a firm in her hometown, where she eventually was appointed head of litigation. Nonetheless, by her third interview she had stepped away from partnership status to focus on her children. Garth and Sterling see these sorts of trajectories as possibly “presaging changes that will take place in the large corporate law firms. But . . . they [also] are providing outlets that make it so the large corporate law firms can change very slowly, especially with respect to gender. In a way, they protect the ‘cultures’ of the corporate law firms while allowing those who do not fit to find a good position outside.” (Pp. 161-62.)
Last is the “Off-Broadway” experience of lawyers who developed their careers in patterns where diversity is valued differently. One example is an Arab-American lawyer who started working at an elite firm, but found the environment extremely difficult after 9/11. He temporarily left law practice, but eventually returned and, on the return, developed a network of contacts with Arab-Americans who were active in the healthcare industry, and this enabled him to build a practice in that field. Garth and Sterling explain: “He managed to make what he possessed — a set of contacts within the medical community among Arab-Americans — valuable. Indeed, this new addition to his own portfolio of marketable capital assets made him attractive to law firms as a partner. As of 2017, he had joined a prominent regional firm as a partner, focusing on corporate law and the health care industry.” (P. 162.) Generally, the Off-Broadway track offers opportunities for “[i]ndividuals [to] turn a lack of fit — related to social class, identity, or even non-elite law school credentials — within the traditional corporate law firms into very successful careers that build space for new consumers of legal services and for diverse attorneys who generally have trouble talking to corporate law firms.” (Pp. 168-169.)
By weaving these three alternative tracks together, Garth and Sterling send a strong message to diverse lawyers and law students: identifying one’s own strengths, and identifying the capital assets valued by the profession or by a particular firm, allows lawyers both to identify the gaps and to envision strategies and steps towards a practice setting where one’s characteristics and identity will be recognized as assets. It doesn’t do much good to be the best singer in the play if there is no role for a singer. There might be value in joining with various theater companies to gain particular skills and experience, but before long the singer needs a role that will allow her to sing. That might involve developing community relationships in order to build a new theater company that prefers musical theater, or a move to a new neighborhood or city where musical theater opportunities are abundant, or singing in another venue apart from traditional theater. But without that musical role to enable the singer to shine, her talents will be wasted. It’s the same for lawyers: those who carry different capital assets from what is rewarded within the legal profession’s hierarchy must escape the diversity-stagnation surrounding the highest status career trajectories (On-Broadway) and chart their course towards organizations and opportunities that recognize and reward their differences, whether those differences relate to gender, race, ethnicity or an international identity (as Swethaa Ballakrishnen and I explore in recent and ongoing work). Garth and Sterling brilliantly hone in on the ways in which these lawyers can exert some control over their destinies, whether or not On-Broadway, and in so doing, they offer a positive message for the profession and its future.
Cite as: Carole Silver, Diversity, Golf, and the Rules of the (Legal Career) Game
(November 8, 2018) (reviewing Bryant Garth and Joyce S. Sterling, Diversity, Hierarchy, and Fit in Legal Careers: Insights from Fifteen Years of Qualitative Interviews
, 31 Geo. J. Legal Ethics
123 (2018)), https://legalpro.jotwell.com/diversity-golf-and-the-rules-of-the-legal-career-game/
In September 2018, Utah launched its small claims court online dispute resolution (ODR) system. Years in the making, a goal of Utah’s new ODR system is to provide greater access to justice for Utah’s citizens. The ODR system has been designed to provide “simple, quick, inexpensive and easily accessible justice” that includes “individualized assistance and information that is accessible across a multitude of electronic platforms.”
This description of Utah’s new ODR program comes from Utah Supreme Court Justice Deno Himonas’s article entitled Utah’s Online Dispute Resolution Program Justice Himonas’s article should be of particular interest to readers who followed the work of the ABA Commission on the Future of Legal Services or readers interested in developments such as Washington’s Limited License Legal Technician program (LLLT) or New York’s Court Navigator program.
Having a public ODR program, as opposed to private ODR providers such as eBay, is not a new concept. For example, UNCITRAL (the United Nations Commission on InternationalTrade Law) has been working on this topic for years. In the United States, the National Center for State Courts has documented and facilitated state court ODR developments. Some state courts have linked up with ODR providers such as Modria on a limited basis. Utah, however, is the first U.S. jurisdiction to launch a “soup-to-nuts” ODR system for its small claims disputes, which currently include claims up to $11,000. The implications of this development are profound. As Justice Himonas observed in his Utah ODR article, “at this point in time we’re only authorized to implement ODR in small claims court; but it doesn’t take much of a stretch of the imagination to see that if it’s successful, we’ll take it to the next level.”
The beginning of Justice Himonas’s Utah ODR article provides information that explains why Utah created its ODR system. It recites “access to legal services” statistics that are depressingly similar to statistics that many have read elsewhere. For example, the World Justice Project’s Rule of Law Index ranked the U.S. 94th out of 113 countries with respect to access and affordability. Utah-specific statistics tell a similar story. In the Third District where Justice Himonas served as a trial court judge for ten years:
- 99 percent of the respondents in debt collection cases were unrepresented. (These were the bulk of cases that were filed);
- 98 percent of the respondents in landlord/tenant cases were unrepresented; and
- in approximately 60 percent of family law cases, one or both parties were unrepresented.
Statistics such as these show why the Utah Courts have devoted considerable resources to helping self-represented clients. After briefly reviewing some of these initiatives, many of which are set forth on the Court’s excellent “Self-Help Resources” webpage, the article reviews the process by which the Utah Court system developed its ODR system.
The article continues by reviewing the ODR system’s four stages as well as the philosophy behind each. The first stage of the process provides resources to educate the prospective litigant and to help that person evaluate the claim. The article includes an ODR screen shot that shows how defendants can ask for information about their options before responding to a complaint. The second stage in Utah’s ODR process allows litigants to gather additional information. As Figure 1 shows, defendants can respond to the suit by stating that they have already paid the debt, or they want to make a full or partial payment, or they are in bankruptcy, or it is not their debt, or they dispute the claim. (P. 883). The follow-up exchange between the parties will differ depending on the option the defendant selects. The third stage provides an opportunity for settlement discussions. Figure 2 is a screen shot that shows the options available if a defendant indicates that the defendant wants to make a payment. (P. 884). Figure 5 illustrates a chat box the parties can use for their settlement discussions. (P. 888). During the fourth stage of the small claims ODR process, either the parties will settle, or a judicial officer will make a ruling based on the documents the parties mark as “public.” Justice Himonas described this stage of the process as follows:
Let’s say you can’t resolve the dispute with the facilitator, then the facilitator is going to prepare a trial preparation document. The trial preparation document will narrow the issues, the facilitator will help the parties describe what’s left, what they’ve been able to resolve, if anything, and what they’ve been unable to resolve and put it in simple understandable terms for the judge. The facilitator will allow the parties to upload whatever documents they think are appropriate and may help guide that decision. If the judge feels like he or she needs a live hearing, they can do that; if not, the parties can elect to do this entirely electronically and have the judge make a decision.
One of the most notable and important aspects of Utah’s ODR system is its use of trained facilitators to help the parties resolve their disputes. As Justice Himonas explains:
As soon as both parties have joined the web portal, a facilitator is assigned to the case. The facilitators will go through extensive in-house training. We’re going to start with five individuals who have been intimately involved in the development of the process and involved in drafting the manual for the facilitators to use as we train them in the future.
When reading this article, I appreciated the fact that Utah ODR includes screen-shots of the ODR system that supplement the article’s explanations of how the system will work. Figures 1-4 show some of the interview questions, while explaining that the litigants’ answers do not become part of the court record. (P. 883-886). Figure 5 is a screen shot that illustrates the ODR system’s chat function that allows the parties to speak directly to one another. (P. 888). Figure 8 is a screen shot that shows how the parties are able to preview, edit, sign, or reject a settlement document. (P. 891). Figure 11 shows the ODR portal from the facilitator’s perspective. his section contains information about the “trial preparation” document the facilitator prepares in the event the parties are unable to settle and the dispute is sent to a judicial officer for resolution. (P. 894). (Under Utah’s ODR small claims system, if the parties do not like the small claims court ruling, they have the right to a de novo appeal to a Utah district court.) In short, after reviewing these screen shots and reading the article’s accompanying narrative, a reader will understand why Utah created its new ODR system, the philosophy and assumptions that drove its design, and the logistics of how it will work.
My one regret regarding this article, which is an edited transcript of Justice Himonas’s Symposium remarks, is that it did not include the lengthy footnotes and citations found in a traditional law review article. Citations that would have provided additional information and context include documents from the National Center for State Courts, the Utah Court system, and others such as the American Bar Foundation, IAALS, and others. Despite this regret, I recognize that Penn State’s Dickinson Law Review was extremely fortunate to have Justice Himonas participate in its 2018 “Access to Justice” Symposium and that his behind-the-scenes article about the development of Utah’s groundbreaking ODR system is an invaluable resource.
In sum, Utah ODR is now on the short list of articles that I am recommending to others. It is worth reading not only because it documents Utah’s cutting-edge access to justice efforts and provides a wealth of details to which the reader would not otherwise have access, but also because it is uplifting to read about the Utah Courts’ outside-the-[jury] box efforts to serve its citizens and remain relevant. It was difficult to select just one article for this Jot, but this topic was the one I knew the least about and learned the most from.